We collect personal information only when you voluntarily provide it through our website forms, student registration, or when you contact us. The types of information we may collect include:

We use the information we collect solely for the purpose of delivering our career counselling and educational guidance services. Specifically, your data may be used to:

• Provide personalised career counselling, college selection guidance, and academic advice.
• Process and manage appointment bookings, counselling session scheduling, and follow-ups.
• Respond to your questions, enquiries, and “Ask an Expert” submissions via phone, email, or WhatsApp.
• Deliver mock test results, psychometric career assessment reports, and UG test scores.
• Send relevant notifications about entrance exam updates, scholarship deadlines, college fair events, and new counselling resources — only if you have opted in.
• Maintain your student account and dashboard on our portal.
• Improve the quality, accuracy, and relevance of content and tools on our website.
• Comply with legal obligations and resolve any disputes.

We take the security of your personal data seriously and implement reasonable technical and organisational measures to protect it from unauthorised access, loss, or misuse.

• Storage location: Your data is stored on our secured web server hosted in India. We do not transfer personal data outside India.
• Password protection: Student account passwords are stored in encrypted (hashed) form and are never stored as plain text.
• Access controls: Access to personal data is restricted to authorised staff only who require it to perform their counselling duties.
• Error logging: Our system logs errors for technical debugging purposes only. These logs do not contain sensitive personal information.
• OTP logs: One-time passwords generated for account recovery are temporarily logged and automatically cleared after use.
• Data retention: We retain your personal information for as long as necessary to provide our services or as required by applicable law. You may request deletion of your account data at any time.

Career Counselling Center Bokaro does not sell, rent, or trade your personal information to any third party. We may share limited information only in the following circumstances:

• With our counselling team: Your academic and contact details are shared internally with our expert counsellors solely for the purpose of providing personalised guidance.
• Legal compliance: We may disclose your information if required to do so by law, court order, or a government authority in India.
• College fair participation: If you register for a College Fair event, your name and contact details may be shared with participating educational institutions solely for the purpose of that event, with your consent.
• Service providers: We may use trusted third-party services (such as hosting providers or communication tools) who process data on our behalf under strict confidentiality obligations.

Our website uses cookies and similar tracking technologies to enhance your browsing experience and understand how visitors interact with our content.

• Session cookies: Used to maintain your login session on the student portal. These are deleted when you close your browser.
• Preference cookies: Remember your settings and preferences to improve your experience on return visits.
• Analytics cookies: We may use analytics tools to understand page visits, time on site, and navigation patterns in aggregate — no personally identifiable information is collected through analytics.

Our services are primarily designed for students preparing for higher education, which includes many users under 18 years of age. We take extra care with the privacy of minors.

• Students below 18 years of age should use our services with the knowledge and consent of a parent or guardian.
• We encourage parents and guardians to be involved in the career counselling process and to review the information their ward submits on this website.
• We do not knowingly collect personal information from children below the age of 13. If we become aware that we have collected such information without parental consent, we will delete it promptly.
• Psychometric and career assessment test results of minors are treated with the highest level of confidentiality and are shared only with the student and their parent/guardian upon request.

You have the following rights with respect to your personal data held by us. To exercise any of these rights, please contact us using the details at the bottom of this page.

Our website contains links to external websites such as NTA portals, government scholarship sites, college and university websites, and other educational resources. This Privacy Policy applies only to www.careercounsellingcenter.com.

• We are not responsible for the privacy practices or content of any external website we link to.
• When you click a third-party link and leave our website, we encourage you to read the Privacy Policy of that website.
• Linking to an external site does not imply our endorsement of their privacy practices.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make significant changes, we will:

• Update the “Last Updated” date at the top of this page.
• Post a notice on our homepage or notify registered students via email where appropriate.
• The updated policy will be effective as of the date stated at the top of the page.